The Best Medical Supplies Website Help

Problems Logging In

At Best Medical Supplies Store, we want your online experience to be smooth and hassle-free. If you're having trouble logging in, here are some helpful tips:

  • Passwords Are Case-Sensitive: Ensure that your Caps Lock key is off when entering your password.
  • Forgot Your Username or Password? We can send the details to your registered email address.

If the problem persists, clearing your browser’s cache may resolve the issue. Follow the steps below to clear your cache based on your browser:

How to Clear Your Cache

Internet Explorer 6.x

  1. Open a browser window and close all other open browser windows.
  2. Go to the Tools menu and select Internet Options.
  3. In the General tab, click Delete Files under Temporary Internet Files.
  4. Check the box for Delete all offline content and click OK.

Internet Explorer 7

  1. Open a browser window and close all other open browser windows.
  2. Click Tools > Internet Options.
  3. Select the General tab and click Delete under Browsing History.
  4. Under Temporary Internet Files, click Delete Files.
  5. Click Delete Cookies and then OK.

Mozilla Firefox

  1. Open a browser window and close all other open browser windows.
  2. Go to the Tools menu and select Clear Private Data...
  3. Check the boxes for Cookies and Cache.
  4. Click Clear Private Data Now.

Mozilla and Netscape

  1. Open a browser window and close all other open browser windows.
  2. Click the Edit menu and select Preferences.
  3. Expand the Advanced section by clicking the + sign.
  4. Select Cache and click Clear Cache.
  5. Click OK.

Safari

  1. Open a browser window and close all other open browser windows.
  2. From the Safari menu, select Empty Cache.
  3. Confirm by clicking Empty in the dialog box.

Note: In some cases, it may be necessary to clear your cache more than once. If you continue to experience issues, feel free to contact us for further assistance.